Tweek. 
Terms and Conditions

General

How can I use Tweek offline?

If you need to make edits to your calendar while you are offline, keep the page open. This will allow Tweek to cache the page for offline editing, and we’ll sync your changes when you get back online. You will spot the rolling sync icon when we are trying to push changes to the server.

I have a feature request

Great! We are a user-centric company that is open to new ideas on how to make our product better. We already have a clear roadmap of future developments, but interesting innovations may be prioritized. Shoot us an email or tweet us your request! 👉

How is my data secured?

We know you’ve entrusted us with your valuable data, and we take its security very seriously. Tweek runs on Google Firebase and uses the Firebase Realtime Database for data storage, so it cannot be accessed by unauthorized parties.

All user data is encrypted and stored at rest. Keys and encryption policies are managed in the same way and in the same keystore as Google’s production services.

TLS is built into Firebase Hosting, so content is always delivered securely to your device.

How do I delete my account?

To permanently delete your account, select the “Account” option on your profile. Once your account is deleted, you will no longer be charged for your subscription, and we’ll make sure that all of your data is securely deleted from our servers. This action cannot be undone. You will be unable to access your account data immediately upon deleting your account.

Calendars

How do I create an additional calendar?

You can quickly and easily create additional calendars to split up your workflow or manage special projects. Free users are limited to two calendars, but those with premium accounts can create an unlimited number of calendars.

Can I share my calendar with someone else?

Yes! You can choose to share your main calendar or you can create an additional calendar just for collaborating with your friends, family or co-workers. Go to the “Share” option and invite your chosen collaborators by email. Invited members will receive an email with a link to directly join your calendar.

How do I delete a calendar?

To permanently delete a calendar, make your way to the “Settings” option. Here, you can delete any additional calendars you’ve added, but not your first one. Be aware that once you delete a calendar, all tasks, notes and other information associated with it will be instantly inaccessible. This action cannot be undone, and all calendar members will lose access.

Integrations

How does the Google Calendar sync work?

Tweek instantly imports 50 events from your Google Calendar from the day the sync occurs. After that, every new event added to your Google Calendar will automatically be synced with Tweek.

This only works one-way (Google Calendar -> Tweek), which means if you change an event in Tweek, it won’t be changed in your Google Calendar. Similarly, tasks added to Tweek won’t automatically be added to your Google Calendar.

What types of Google Calendar events can be synced?

All existing events or events you have been invited to are instantly synced with Tweek.

Unfortunately multiple day events, tasks and reminders are not supported right now. But don’t worry, we’re working on it.

Do you have an API?

Not at the moment, but it’s definitely on the roadmap! If you'd like us to prioritize this, shoot us an email or tweet us your request! 👉

I want to suggest an integration

Slack? Trello? Training Peaks? Great! We already have some ideas about the products we’d love to integrate, but new and interesting products may be prioritized. Shoot us an email or tweet us your request! 👉

Do you offer any discounts?

Subscribing to the annual plan gives you an almost 30% discount compared to the monthly subscription option.

Subscription

Is there a trial period for the Premium subscription?

Unfortunately not. We have plans to add this option in the near future, but for now, the Premium version is subscription only. If you try it out and aren't happy with your experience, we offer a seven-day money-back guarantee.

I’m from Europe. Do I have to pay VAT?

It depends on whether you purchase your Tweek subscription as a company or as an individual. As an EU company, you can simply enter your VAT ID number during checkout to deduct the VAT from your order. However, if you’re buying a subscription as an individual EU citizen, you will be required to pay VAT.

Are my payments secure?

We neither have access to nor store your card details. All payments are performed through the payment service provider Braintree and through PayPal.


Where can I find my invoices?

Please contact us if you need an invoice. They are automatically generated based on your provided details and cannot be changed.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time. Once you cancel subscription, you’ll no longer be charged.  Premium features will be available until the billing period.

I can’t pay for your service because the payment fails

We use Braintree, which is a well-known and trusted payment gateway from PayPal. Sometimes transactions are rejected and we can’t do anything about it. The problem may be between your bank and Braintree. The most common reasons for declines are:

- Incorrect credit card number or expiration date;
- Insufficient funds;
- The bank declined based on location;
- The bank's fraud rules blocked the transactionIssues with browser.

What should I do if I still cannot make a payment?
1. Try to use another credit card.
2. Use Paypal for payment. You don't need to create an account for that, you can use your credit card to pay with PayPal.
3. If you have problems with the form, please use another browser.
4. Please make sure all fields are filled in correctly.
5. Try disabling various blockers in your browser, such as Adblocker.
6. Send us an email and we will prepare the invoice, which can be paid quickly and without fees.

What kind of payment methods do you accept?

We use Braintree for processing payments. It supports payments from PayPal, Visa, Mastercard, Maestro and Discover bank cards. AMEX cards are not supported, but we’ll add them soon.

Google Cloud

Thank you for stopping by. Although Tweek looks simple and innocent, we take the security and privacy of your data, which you entrust to us, very seriously.

The main thing you need to know is that Tweek uses Google Cloud infrastructure and servers. This means that the availability and reliability of storing your data are approximately at the level of 99.99%. Data is also encrypted on Google's servers at rest.

Learn more about the Security and encryption of your data.

Also, keep in mind that at any time you can permanently delete all your content without the possibility of recovery.

Check out our Privacy Policy for more details.

Please read these terms and conditions carefully before using Our Service.

Terms and Conditions
Last updated: May 20, 2024


Interpretation and Definitions

Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of these Terms and Conditions:

Application means the software program provided by the Company downloaded by You on any electronic device, named Tweek.

Application Store means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) in which the Application has been downloaded.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Account means a unique account created for You to access our Service or parts of our Service.

Country refers to: Latvia, European Union.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to SIA SCADA, European Union, Gustava Zemgala gatve 76, Riga, Latvia, LV-1039

Content refers to content such as text, photos, audio, video, images, graphics or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Free Trial refers to a limited period of time that may be free when purchasing a Subscription.

In-app Purchase refers to the purchase of a product, item, service or Subscription made through the Application and subject to these Terms and Conditions and/or the Application Store's own terms and conditions.

Service refers to the Application or the Website or both.

Subscriptions refer to the services or access to the Service offered on a subscription basis by the Company to You.

Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

Website refers to Tweek, accessible from https://tweek.so

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 13 (or equivalent minimum age in the relevant jurisdiction). The Company does not permit those under 13 (or equivalent minimum age in the relevant jurisdiction) to use the Service.

If we learn we have collected or received personal information from a child under 13 (or equivalent minimum age in the relevant jurisdiction) without verification of parental consent, we will delete that information.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Subscriptions

Subscription period
The Service or some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as daily, weekly, monthly or annually), depending on the type of Subscription plan you select when purchasing the Subscription.

At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.

Subscription cancellations
You may cancel Your Subscription renewal either through Your Account settings page or by contacting the Company. You will not receive a refund for the fees You already paid for Your current Subscription period and You will be able to access the Service until the end of Your current Subscription period.

If the Subscription has been made through an In-app Purchase, You can cancel the renewal of Your Subscription with the Application Store.

Billing
You shall provide the Company with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information.

Please email us at hello@tweek.so if you would like to receive invoices for a specific period of time.

If the Subscription has been made through an In-app Purchase, all billing is handled by the Application Store and is governed by the Application Store's own terms and conditions.

Fee Changes
The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period.

The Company will provide You with reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount.

Refunds
We do not issue refunds if more than 14 calendar days have passed since you purchased your subscription.

Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.

If the Subscription has been made through an In-app purchase, the Application Store's refund policy will apply. If You wish to request a refund, You may do so by contacting the Application Store directly.

Free Trial
The Company may, at its sole discretion, offer a Subscription with a Free Trial for a limited period of time.

You may be required to enter Your billing information in order to sign up for the Free Trial.

If You do enter Your billing information when signing up for a Free Trial, You will not be charged by the Company until the Free Trial has expired. On the last day of the Free Trial period, unless You canceled Your Subscription, You will be automatically charged the applicable Subscription fees for the type of Subscription You have selected.

At any time and without notice, the Company reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.

In-app Purchases
The Application may include In-app Purchases that allow you to buy products, services or Subscriptions.

More information about how you may be able to manage In-app Purchases using your Device may be set out in the Application Store's own terms and conditions or in your Device's Help settings.

In-app Purchases can only be consumed within the Application. If you make a In-app Purchase, that In-app Purchase cannot be cancelled after you have initiated its download.

In-app Purchases cannot be redeemed for cash or other consideration or otherwise transferred.

If any In-app Purchase is not successfully downloaded or does not work once it has been successfully downloaded, we will, after becoming aware of the fault or being notified to the fault by You, investigate the reason for the fault. We will act reasonably in deciding whether to provide You with a replacement In-app Purchase or issue You with a patch to repair the fault. In no event will We charge You to replace or repair the In-app Purchase. In the unlikely event that we are unable to replace or repair the relevant In-app Purchase or are unable to do so within a reasonable period of time and without significant inconvenience to You, We will authorize the Application Store to refund You an amount up to the cost of the relevant In-app Purchase. Alternatively, if You wish to request a refund, You may do so by contacting the Application Store directly.

You acknowledge and agree that all billing and transaction processes are handled by the Application Store from where you downloaded the Application and are governed by that Application Store's own terms and conditions.

If you have any payment related issues with In-app Purchases, then you need to contact the Application Store directly.

User Accounts
When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Content
THE COMPANY DOES NOT CONTROL AND DOES NOT HAVE ANY OBLIGATION TO MONITOR YOUR CONTENT. THE COMPANY DISCLAIMS ANY AND ALL LIABILITY IN CONNECTION WITH CONTENT. YOU ARE SOLELY RESPONSIBLE FOR YOUR CONTENT AND THE CONSEQUENCES OF PROVIDING CONTENT VIA THE SERVICE.

Your Right to Post Content
Our Service allows You to post Content. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, You grant Us the right and license to use, host, cache, store, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service solely in connection with operating and providing the Service, depending on the Permissions you grant, to other users. You retain any and all of Your rights to any Content You submit, post or display on or through the Service and You are responsible for protecting those rights. You agree that this license includes the right for Us to make Your Content available to other users of the Service, who may also use Your Content subject to these Terms.

You represent and warrant that: (i) the Content is Yours (You own it) or You have the right to use it and grant Us the rights and license as provided in these Terms, and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

Content Restrictions
THE COMPANY IS NOT RESPONSIBLE FOR THE CONTENT OF THE SERVICE'S USERS. YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR THE CONTENT AND FOR ALL ACTIVITY THAT OCCURS UNDER YOUR ACCOUNT, WHETHER DONE SO BY YOU OR ANY THIRD PERSON USING YOUR ACCOUNT.

You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:

  • Unlawful or promoting unlawful activity.
  • Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
  • Spam, machine – or randomly – generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
  • Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of a third person.
  • Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity or other rights.
  • Impersonating any person or entity including the Company and its employees or representatives.
  • Violating the privacy of any third person.
  • False information and features.

Also you must comply with our Program Policies.

THE COMPANY DOES NOT CONTROL AND DOES NOT HAVE ANY OBLIGATION TO MONITOR YOUR CONTENT.
The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with these Terms, refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner of any Content. The Company can also limit or revoke the use of the Service if You post such objectionable Content. As the Company cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.

Content Backups
Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data.

Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.

The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.

You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.

Copyright Policy

Intellectual Property Infringement
We respect the intellectual property rights of others. It is Our policy to respond to any claim that Content posted on the Service infringes a copyright or other intellectual property infringement of any person.

If You are a copyright owner, or authorized on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, You must submit Your notice in writing to the attention of our copyright agent via email at hello@tweek.so and include in Your notice a detailed description of the alleged infringement.

You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any Content is infringing Your copyright.

DMCA Notice and DMCA Procedure for Copyright Infringement Claims
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest.
  • A description of the copyrighted work that You claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work.
  • Identification of the URL or other specific location on the Service where the material that You claim is infringing is located.
  • Your address, telephone number, and email address.
  • A statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  • A statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorized to act on the copyright owner's behalf.

You can contact our copyright agent via email at hello@tweek.so. Upon receipt of a notification, the Company will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the Service.

Intellectual Property
The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers, directors, employees be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors, directors, employees and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.

United States Federal Government End Use Provisions
If You are a U.S. federal government end user, our Service is a "Commercial Item" as that term is defined at 48 C.F.R. §2.101.

Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us
If you have any questions about these Terms and Conditions, You can contact us: